The notice we receive for castings can vary from a few days to a few hours. To meet our client’s expectations we always try as best as possible to fulfill their needs and requirements, in turn, we are exceptionally grateful to the mums and dads who make these short notice castings possible. We will always call both parents as first mode of contact; we will leave a voicemail followed by a text if no one answers (also bear in mind we call from a blocked number). All castings are considered urgent.
You will receive a text message such as the one to the right:
If the casting is for today or tomorrow the message will say:
‘Please call Anna regarding a casting request for your child TODAY (or TOMORROW). Phone Bettina Management on 1300 888 611.’
Please treat all casting correspondence with a sense of urgency even if the message does not stipulate what day the casting is. We still need to get back to the client as soon as possible with the confirmed children. Upon not hearing back from you, we will have to let the client know you are unavailable and proceed to choose other children in your place so it is always in your best interest to call us back ASAP so that you don’t miss out.
It is your responsibility to ensure that you receive all relevant information about the casting – upon speaking to you on the phone, we will email you all of the information including date, time, address, map (if applicable), and other relevant information you need to be aware of prior to attending. If you do not receive this email, please contact us immediately! We don’t know that you haven’t received the email unless you tell us. This is also not a plausible excuse if you fail to attend the casting based on the premise that you didn't receive the details.
If you cannot make a casting due to illness/ changed circumstances you will need to let us know immediately.
Please refer to/ refresh your memory with this blog post on First Casting Jitters to help with preparation once your casting has been confirmed!